Maurice Brown & Associates

Providing Quality Management Consulting since 1983

Backed by a 100% Satisfaction Guarantee

       Workshops

• Administrative Skills Training
• Advanced Supervisory Training
• Decision Making and Problem Solving
• Diversity Awareness Training
• Effective Briefings
• Employee Effectiveness Training
• Interpersonal Communications
• Interviewing Skills Training
• Introduction to Supervision
• Introduction to Teambuilding
• Managing Cultural Diversity
• Meeting Management
• Project Management
• Stress Management
• Time Management

		No culture can live, if it attempts to be exclusive. MAHATMA GANDHI

COURSE TITLE:                  DELEGATION
COURSE LENGTH:              ONE DAY

This one day program on delegation will provide participants with valuable information on how to let go of many tasks yet stay abreast with what is happening in their areas of responsibility. This workshop is designed for every professional who suffers from these dangerous signs of ineffective delegation: The never ending mound of paperwork; the retention of all decision making power; the compulsion to check up on every detail of an operation; and the attempt to be as proficient at every task as a subordinate.

LEARNING OBJECTIVES:

At the end of this workshop participants will be able to:

• Use the rules of delegating that guarantee task completion.
• Give employees the independence they need for job satisfaction.
• Match delegated tasks with abilities.
• Recognize the types of responsibilities that can never be delegated.
• Monitor performance in a way which avoids employee frustration.
• Encourage staff to make independent decisions.

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