MB & A -- Introduction to Supervision

COURSE TITLE: INTRODUCTION TO SUPERVISION
COURSE LENGTH: FIVE DAYS

One of the toughest jobs in today's competitive environment is that of supervisors who need to get results through other people. Today's supervisors must be able to hire, motivate, delegate, appraise, build teamwork, counsel, coach, lead and communicate effectively. Aspects of various one and two day courses are combined into a comprehensive five day introductory course for supervisors. This five day course will provide participants with skills and knowledge to enhance their capabilities.

TOPICS:

Role of the supervisor
Planning
Delegation
Leadership
Motivation
Interpersonal communications
Performance standards and appraisal
Coaching and Counseling skills

LEARNING OBJECTIVES:

By the end of the course participants will be able to:

Identify the major pitfalls when making the transition into supervision.

Apply theories of motivation to job related issues of motivation.

Determine the most effective leadership style to use when faced with various situations.

Assess one's effectiveness as a leader.

Set priorities.

Assess one's effectiveness as a delegator.

Effectively manage "upward delegation".

Document employees' performance.

Effectively conduct a counseling session.

Effectively write a performance appraisal.

	Identify the major pitfalls when making the transition into supervision.
	Apply theories of motivation to job related issues of motivation.
	Determine the most effective leadership style to use when faced with various situations.
	Assess one's effectiveness as a leader.
	Set priorities.
	Assess one's effectiveness as a delegator.
	Effectively manage "upward delegation".
	Document employees' performance.
	Effectively conduct a counseling session.
	Effectively write a performance appraisal.